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PATIENT NOTICE CHANGES TO PROTECT STAFF AND PATIENTS

PATIENT NOTICE FOR SUNFLOWER MEDICAL CENTRE

CHANGES TO PROTECT STAFF AND PATIENTS

Our Reception staffs are handling TELEPHONE CALLS ONLY. Please be patient with them during this difficult time.

PLEASE CALL ON 0208 795 7979 OR 0208 795 7975

WHAT YOU NEED WHAT TO DO
I need medical advice and want to book an appointment to see the doctor. Please try to use NHS Online tool to get general advice

www.111.nhs.uk

If you cannot do the above or are advised to see a GP –Please CALL thr surgery on the above numbers.

DO NOT COME IN

A doctor will call you back and advise you what to do

I want to request my repeat prescription Do this ONLINE through patient access or email the practice at BRECCG.E84626@nhs.net

 

Only for those who do not have access to the above, should STAY AT HOME and CALL and the practice on this occasions will take telephone requests.

I want to register with the Practice STAY AT HOME and download our registration form at www.sunflowermedicalcentre.co.uk

Email the registration form with proof of ID/Proof of address copies to

BRECCG.E84626@nhs.net

A member of staff will then contact you.

I need to see the Nurse or Healthcare assistant for bloods or vaccines or dressings STAY AT HOME  and CALL us. You will only be given an appointment if you do not have symptoms of cough, fever or recent travel to a high risk area.
I need to collect a sick certificate or letter or Prescription STAY AT HOME the Sick Note/Letter will be posted to your home address or emailed to you.

The prescription where possible will be sent to your nominated chemist.

If you do not have a nominated chemist the prescription will be sent to a local pharmacy near your home and you will be notified via SMS

I am here for a GP/Nurse/HCA appointment I booked before but have NOT spoken to any Dr/Staff prior to the appointment. STAY AT HOME and wait for the:

Doctor to CALL you about your GP Appointment

Staff will CALL you about your Nurse/HCA Appointment 

I am here for a GP/Nurse/HCA appointment (After I have received a call from a member of staff) Please CALL the reception number who will arrive you and please wait in the waiting area.

(If you have a cough, fever or have traveled to a high risk area STAY AT HOME FOR 7 DAYS IF YOU FEEL WORSE RING NHS 111)

 

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