Out of Hours Information

When the practice is closed, should you require medical advice or need to see a GP, Please use the below services.


NHS 111

NHS 111 is a medical advice line with trained professionals who can advice you on medical advice you require.

GP Extended HUB Services

You also have access to the HUB services. These services are listed below with their opening time and contact details.

The HUB Services is by appointment only. To be booked the appointment when the surgery is closed please RING NHS 111

The Welford Centre
Ellis Practice
113 Chalkhill Road

Opening Times:

Monday to Friday – 6.30 pm to 8.00 pm
Saturday – 8.00 am to 8.00 pm
Sunday – 8.00 am to 8.00 pm

Central Middlesex Hospital Hub

Park Royal Medical Practice
Central Middlesex
Hospital Acton Lane
NW10 7NS

Opening Times:

Monday to Friday – 6.30 pm to 8.00 pm
Saturday – 8.00 am to 8.00 pm
Sunday – 8.00 am to 8.00 pm

Buses: 187, 224, 226, 228, 260, 440, and 487

Nearest Tube: Harlesden station (Bakerloo)

Kilburn Hub

Staverton Surgery
51 Staverton Road


Opening times: 

Monday to Friday – 6.30 pm to 8.00 pm
Saturday – 8.00 am to 8.00 pm
Sunday – 8.00 am to 8.00 pm

Buses: 302, 52, 260, 460, 266 (approx. 5-10min walk)

Nearest Tube: Willesden Green Tube station is approx. 15min walk away

GP Extended Access Hub Service

Frequently Asked Questions

No. Only Brent-registered patients are able to access this service.

Access to the Hub is by appointment only. Either your registered GP practice, NHS 111 or Urgent Care Centre may refer you to the service if appropriate.

The GP Extended Access Hub service operates across 3 sites within Brent, Kilburn & Park Royal . Please see below for addresses and routes to each of the above named GP Extended Access Hub sites.

The Hubs offer 10 minute appointments. Yes, the GP will have access to your medical records where needed.

Yes. We have an automated appointment reminder service. If your GP has a current mobile telephone number for you, you should receive a text message before your appointment. The text message will include details of the date, time, GP Hub name and address of your appointment. You will also be given the option to cancel if you decide that the appointment is no longer needed.

Please note that if you are booked in for a Hub appointment the same day you request one, you will still receive an appointment reminder text message prior to the scheduled time of your appointment.

In addition to a text message, you may be contacted by a member of our administration team to confirm your appointment and to answer any further questions you may have.


You will need to contact your GP practice to request another appointment if appropriate.

The Hub GP is able to issue you a blood form if needed; however, you must contact your registered GP practice to obtain the results.

The Hub GP is also able to refer you to any service (i.e. a hospital specialist); however it is the responsibility of your GP to follow up with this. Any information regarding referrals will be documented in the discharge summary that the Hub GP shares with your GP practice following your Hub appointment. Therefore, if you have any further questions, or you feel that too much time has passed and you haven’t received an offer of an appointment, please contact your GP practice so they can chase this for you.

No. In order to obtain a repeat prescription or sick note you must book an appointment with your registered GP practice. The Hub is to be used for acute illnesses only.